What we collect
Information you give us. Our contact form asks for your email address and an inquiry category, and optionally your name and a message. We ask you not to include detailed medical histories, medication lists, diagnoses, insurance identification numbers, or other sensitive health information in the form. Please keep your message about the website or the resources, not about your clinical situation.
Information collected automatically. Like most websites, we collect standard technical information such as pages viewed, referring pages, approximate region, browser and device type, and time of visit. This is used to understand which resources are useful and to keep the site working.
What we do not collect. We do not ask for and do not want your diagnosis, treatment history, medication list, or insurance member numbers. We do not operate a patient portal, and this website is not a record of your care.
How we use information
- To respond to your inquiry.
- To correct or add resource listings.
- To understand which pages and resources are used so we can improve them.
- To maintain the security and reliability of the website.
Advertising and tracking
We do not sell personal information, and we do not sell or share sensitive health information.
We deliberately avoid transmitting information about what you search for on this website — including searches related to mental health conditions, treatment interests, or crisis resources — to advertising platforms through URLs, tracking parameters, or analytics events. Search terms used on this site are processed to return directory results and are not used to build advertising profiles.
If advertising or sponsored placements are introduced in the future, this policy and our editorial policy will be updated before they go live, and any tracking used for advertising will be disclosed.
Cookies
We use the minimum cookies and local storage needed to keep the site functioning. If analytics or additional tools requiring cookies are configured later, this policy will describe them and we will provide a way to decline non-essential cookies where required by law.
Sharing
We do not sell your information. We may share limited information with service providers who help us operate the website (for example, hosting and email delivery), only to the extent needed to provide those services. We may disclose information if required by law or to protect the safety of a person.
Retention
Contact form submissions are retained only as long as needed to handle the inquiry, correct our listings, and keep a record of changes. We delete information that is no longer needed.
Your choices
You can ask us to delete a contact submission you sent. Use the contact form and include enough detail for us to locate it. If you are in a jurisdiction with additional privacy rights, including rights to access, correct, or delete personal information, you can request those rights through the same form and we will respond as required by applicable law.
Children
This website is designed for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Security
We use a secure connection (HTTPS) for all traffic, restrict administrative access to the site and its resource database, and limit the personal information we collect in the first place.
We do not claim compliance with the Health Insurance Portability and Accountability Act (HIPAA). This website is an informational resource and is not a covered entity or business associate providing health care services.
Changes
If this policy changes, the revised version will be posted on this page. Material changes affecting how we handle your information will be described in plain language.